Order Information - Product Information Underwear - Privacy Statement - Contact Information

Order Information

See Catalogue: Click a category from the lefthand menu, and subsequently, the interesting item, and the corresponding catalogue page will show up in the main window. Click on an image to get an enlarged version.

Easy Order Procedure: Simply click "add to shopping cart" and the item is added to your cart. You always see the current number of items in your shopping cart on top of the lefthand menu of our site ("Order / Shopping cart"). To send your order or to check your shopping cart simply click this link and the cart content is shown in the main window. Click button "Continue", enter your address and choose a payment method, and click button "Buy". When you fill in your E-Mail address, we will inform you as soon as possible of the expected shipment date.

If our shopping cart does not work properly on your computer, please go straight to our order form at https://www.linefeed.eu/viennawear/en/k.asp and use the "Comments" field to specify the item(s) you want to order.

Quick Shipment: Normally the goods arrive within 7 days (depending on your location it may take longer). If an item ordered is temporarily out of stock, you will be informed accordingly.

Fair Prices: Our prices indicated in British Pound (£) are applicable to shipments to the United Kingdom only. Those in Euro (€) apply to all European Countries except the U.K., the U.S.Dollar ($) prices apply to U.S. Destinations as well as the rest of the world. Where applicable our prices are containing VAT.

Small or Zero Shipping Charge: We do not charge for shipments within the European Union, to the United States, Canada, Australia, and to Switzerland. Except: A small shipping charge not exceeding £ 3.50 € 5.00 $ 5.00 will be added to orders that amount to less than £ 12.90 € 18.50 $ 18.50, and in case of cash-on-delivery payment, the C.O.D. charges mentioned below. For all other destinations we will pass on the actually accruing shipping charges (please contact us in advance).

Easy Payment:
1)Credit card: we are accepting the following major credit cards
VISA (including Verified by VISA)
MASTERCARD (including MASTERCARD Secure Code)
What's that, the CVC code? It's the three last digits of the number on the backside of your card, or, in case of AMERICAN EXPRESS, the small 4-digit number above the card number.
2)PAYPAL: quick and safe payment via PayPal, even if you do not (yet) have a PayPal account.
3)Cash-on-delivery: the postman collects the amount at handing out the goods. Please note that there are some countries where this is not possible (e.g. the United Kingdom and the United States). Also, there will be additional C.O.D. charges of £ 7.50 € 10.00 $ 14.00, and in some countries the local Mail Office will add some further charges.
4)Advance payment, via bank transfer: we will mail you a proforma invoice with the necessary bank details, and you will receive the goods a few days after receipt of the funds.

Money-Back Guarantee: Just return the unused goods within 14 days, and you will receive full refund. Please understand that in case of returns and exchanges the accruing return postage cannot be refunded.

Product Information Underwear

Fabric and Care: Our underwear is mostly made of a mix of materials, above all cotton and elastane. Please check the labels attached to the individual articles for exact information on materials and care instructions. You will find information on the composition of each item in our catalogue pages, too.

Size Underwear: Please check the following table for the most suitable of the sizes used by our shop (Please note: all measures refer to the person, not the underwear - e.g. my waist is 33.5 inches, so size M suits best)
XS293230ins / 75cm
S314332ins / 80cm
M335434ins / 85cm
L366536ins / 90cm
XL387638ins / 95cm
XXL408740ins / 100cm
3XL429842ins / 105cm

Size Socks: your ideal socks size matches your shoe size

Labels: Our underwear comes from various manufacturers. We take care to offer the best designer brands and major sports and lifestyle labels.

Packaging: each article comes in a protective cellophane bag or carton box.

Privacy Statement

What this is about: This privacy statement is intended to inform the user of this website on how, why, and to what extent the operator of this website, Linefeed GmbH (see Contact Information), is collecting and processing personal data. We, the website operator, are seriously concerned about the confidentiality and security of your personal data and will treat it correspondingly, in compliance with all legal provisions. Please note that any transport of data over the internet basically can meet security flaws. A full protection from third parties' unwanted access cannot be achieved, at least at the time being.

How we treat access data: We are collecting data regarding the access to our web pages and store them as server log files. These are containing the following details: page visited, time of access, quantity of bytes sent, source which referred the visitor to the page, browser type, and operating system of the user. Our log files do not collect IP addresses. The data so collected is used for statistical purposes only, and should help us improve our website. Anyhow, we may look into the log files in more detail in cases of suspected illegal activity on our website.

Cookie policy: This website may use cookies. These are small text files on your computer, tablet or phone, which your browser is accessing when visiting our pages. The use of cookies improves the usability and security of this website. During the ordering process our website allows you to accept or prevent the following cookies:
Checkout cookie: If access is permitted, your address data, which you enter in the checkout form, will be saved in a cookie so that you do not have to type them in again the next time you visit. Payment information is not saved. Third parties have no access to this data.
Google cookies: To improve the effectiveness of our online advertising, we would like to let Google (Google Inc., Mountain View CA, USA) know that a purchase has been made in our shop. This can possibly be assigned to a click on a Google advertisement. Neither personal data nor the type and extent of your purchase will be passed on.

How we treat personal information: The website operator collects, uses and passes on your personal information only if this is complying with all legal provisions, or in case you have given your consent before. Personal information is any data which may help to determine your identity, and which may be traced back to you, for example, your name, email address, or phone number.

How we treat contact information: If you contact us through one of the channels on offer, your contact information will be stored, so that we can get back on it in order to process or answer your request. We do not pass on this data to third parties without your consent.

Your orders, comments and contributions: If you place an order with us, or leave comments or contributions on our website, your IP address will be stored. This is for the security reasons only. We want to be able to find out the identity of the perpetrator in case of illegal activities.

Right to viewing of and objecting to your data: On demand, you will be informed on which personal information concerning you we are storing. Unless your wish collides with a mandatory obligation of data storage, you are entitled to have corrected wrong information, or have barred or deleted your personal information from our files.

Contact Information

Address: Linefeed GmbH, Ertlstrasse 3/2.OG, 4560 Kirchdorf, Austria.

Phone: +43-7582-60724

Fax: +43-7582-60724-20

e-Mail: sales@viennawear.com

VAT number: ATU46641004

Register of Commerce: FN 170364k, LG Steyr

- Men's Underwear Megastore.

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